Resolving your debt can be hard, but we make it easier

Life happens. Debt happens. That’s why we take a human approach to supporting people to get back on track.

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We understand the impact debt can have on your financial and mental well-being.

That's why your lender has partnered with Eltezam. We’re here to offer you personalised solutions.

How it works

We understand that each person’s situation is unique. Our team of repayment advisors is ready to help you regain control over your debt with our flexible payment options.

Pay full balance

Get immediate relief by paying off the full amount owed in one easy step

Create payment plan

Set up a payment plan to break your debt down into smaller pieces

Request payment

Ask for help from family or a friend

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Find answers to your questions

Why is Eltezam contacting me?

Some of the region’s most trusted companies partner with Eltezam to help their customers get back on track when they fall behind. It’s likely that you’ve missed a payment or bill, and your account has been referred to us.

How did Eltezam get my contact information?

We get in touch with you based on information we’ve obtained from your lender, or that you have provided.

How can I learn more about my outstanding balance?

You can see your outstanding balance and payment options in the payment link we’ve sent you, or reach out to our support team through help@eltezam.ae.

What payment methods do we accept?

We accept all debit cards. You can also make payments via bank transfer.

What if I don’t recognise the debt associated with my account?

If you believe a debt is invalid or any of the associated information is out-of-date or incorrect, you can contact us directly to learn more information about the outstanding debt and take necessary actions.

Reviews

I want to thank you for your kind help and support during this difficult time. I have many people contacting me for payment but you were the only ones that listened to my situation and really helped.

Noura A.

I want to deeply thank you Hossam [repayment advisor]. Thank you for your understanding and supporting me. I received many calls on this issues and you were the only one who went through all the detail and help me close the issue.

Majed N.

Thank you so much, Eltezam is better and much kinder when asking for payment than others

Mohammed A.

Get support

Have you received a notification from us about an outstanding debt and need assistance? The Eltezam team is ready to help you conquer your debt. Our repayment agents are available from Monday to Friday 9:00 am to 6:00 pm GST.

WhatsApp

We’re here to help with any questions related to your debt

Chat via WhatsApp

Contact form

Fill in the form and we’ll get back to you via email

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