Why is Eltezam contacting me?
Some of the region’s most trusted companies partner with Eltezam to help their customers get back on track when they fall behind. It’s likely that you’ve missed a payment or bill, and your account has been referred to us.
How did Eltezam get my contact information?
We get in touch with you based on information we’ve obtained from your lender, or that you have provided.
How can I learn more about my outstanding balance?
You can see your outstanding balance and payment options in the payment link we’ve sent you, or reach out to our support team through help@eltezam.ae.
What payment methods do we accept?
We accept all debit cards. You can also make payments via bank transfer.
What if I don’t recognise the debt associated with my account?
If you believe a debt is invalid or any of the associated information is out-of-date or incorrect, you can contact us directly to learn more information about the outstanding debt and take necessary actions.